IPakistan Telecommunication Authority (PTA) carried out impartial High quality of Service (QoS) surveys in 22 cities of Punjab, Balochistan, and Khyber Pakhtunkhwa, in addition to 13 motorways and highways throughout the nation, to judge the efficiency and high quality of providers provided by Mobile Cell Operators (CMOs) to their prospects.
The survey outcomes revealed that CMOs are compliant with respect to add and obtain velocity to a fantastic extent, whereas community latency and webpage loading time was discovered under the brink. A number of the Voice Key Efficiency Indicators (KPIs) have additionally been discovered under the licensed threshold in few areas.
Throughout the survey, QoS KPIs of Voice, SMS and Cell Broadband together with Cell Community Protection had been assessed in accordance with Subsequent Technology Cell Service (NGMS) licenses and Mobile Cell Community High quality of Service (QoS) Laws, 2021, utilizing state-of-the-art automated QoS Monitoring & Benchmarking Instrument. The drive check groups chosen survey routes to cowl essential roads, service roads and majority of sectors/colonies in surveyed areas. Based mostly upon the compliance degree of every KPI towards threshold outlined within the respective licenses and QoS Laws, CMOs have been ranked between 1st to 4th place in Cell Community Protection and Voice Providers for surveyed cities and roads/motorways. Equally, in Cell Broadband Velocity section, the rating is with respect to the best information obtain and add velocity, community latency and webpage loading time.
Crucial directions have been issued to the operators for taking corrective measures to make sure enchancment in service high quality as much as licensed requirements. The survey outcomes have been positioned at PTA’s web site ( for data of the subscribers.
PTA has deployed area groups to conduct service high quality monitoring actions with the intention of encouraging cellular operators to supply higher providers and selling wholesome competitors amongst them.